Backstage Salon was established in 2007 by Owner, Nadeen Hunt.
With passionate, highly qualified staff and a loyal clientele, Backstage Salon has two established salon locations in Wollongong and Shellharbour.
Still focusing on the same values as it was established, Backstage Salon is dedicated to providing the best beauty treatments, performed at the highest level. Our specialist therapists, bespoke treatments, high-end product ranges and inviting salon provides a unique experience that leaves you feeling relaxed and amazing.
Backstage Salon Specialises in: - Latest technology and advanced skin treatments - Lash and Brow Specialists including Lash Lifts and Lash Extensions - Qualified Makeup Artists for your special occasion or wedding day- Cosmetic Feather Touch Brow Tattooing & so much more!
We are dedicated to our clients and their needs, however last-minute cancellations and no-shows greatly affect our business. As we come into the colder weather we do see an increase of last minute cancellations and even no-shows.
We understand that circumstances arise that do not allow you to keep your appointment, but please remember to be courteous to us as we are a small business and our other clients are often on a waiting list, by calling the respective salon no later than 24 hours prior to your appointment to cancel if you cannot make it, enable us to make sure other clients don't miss out on potential spots.
Attempts to cancel your appointment through any of our social media platforms is not an acceptable means of cancellation.
The following policies apply:
You must call no later than 24 hours prior to your appointment by calling the salon that your appointment is booked with. A friendly reminder text is sent out 48 hours prior to your booking to help you avoid any cancellations fees, however please understand that it is your responsibility to remember your appointment dates and times to avoid any late arrivals, missed appointments or no-show fees. Cancellations less than 24 hours before your appointment will incur either a 50% charge of your total booking cost or loss of a previously paid deposit. With enough notice we will endeavour to fill your appointment prior to adding the charge to your account where applicable. Any decision to waive any fees will be made at managements absolute discretion.
If there are 2 or more no-shows to any appointment, we will then require a 50% deposit to be paid over the phone prior to booking any future appointments. If 3 or more no-shows occur your 50% deposit will be forfeited.
Makeup and Lash Lift appointments require a 50% deposit to be paid over the phone or when booking online, if you require to reschedule or cancel your appointment you must contact the salon and the 24 hour cancellation policy will apply. Facial Treatments and Lash Extension appointments require a $50 deposit to be paid over the phone, or when booking online, if you require to reschedule or cancel your appointment you must contact the salon and the 24 hour cancellation policy will apply.
If you need to cancel an appointment prior to the 24 hour cancellation policy cut off period, you must call the salon location your booking is made and we will process your refund via PayPal directly back to your account. No refunds will be made for cancelling 24 hours prior to your booking.
Thank you to all of our amazing clients for your continued support and I hope you understand that Backstage Salon supports the Backstage team, our livelihood and our community, which is why we have put such policies in place. All of the above enables the business to run smoothly, if you need to make alternative arrangements to your appointment, please talk to one of our team.
Let me introduce you to the team..
Nadeen Hunt is the founder and Owner of Backstage Salon. Nadeen established Backstage Salon in 2007 and has been a qualified beauty therapist for over 14 years. Her passion for the beauty industry and hard work has lead her to running two established beauty salons, in Wollongong and Shellharbour. With an extensive knowledge of the beauty industry, Nadeen is looked up to as a mentor by her staff. Nadeen is always looking for the most advanced beauty education and ways to improve her own and her staffs knowledge, skills and techniques, leading to her successful salon, passionate staff and loyal clientele.
Zoe is a para-medical beauty therapist, has her Diploma in beauty therapy, is a qualified beauty educator and has 19 years industry experience. Zoe has worked in specialist waxing salons, day spa's and a para-medical skin clinic, all contributing to her extensive product and ingredient knowledge. "All these years later I still love beauty, but i especially love waxing and skin. I love my Backstage girls. I work with the best girls. We're all supportive of each other and share thought's, idea's and knowledge. We laugh a lot together. We have an amazing boss committed to ongoing education, is respectful of our own skill sets, is family orientated and is looked upon as a mentor." said Zoe.
Meet Theresa, our fun-loving brow addict, makeup artist and Chihuahua enthusiast. Theresa has been with us since forever. She loves making others feel good about themselves on the inside and out. She is always up for a laugh (even at her own expense). "Backstage is like a second home for me, the girls are like family, as are the wonderful clients I get to enjoy the company of everyday. I’m truly grateful that I have the opportunity to do what I love each day. Helping others feel good about themselves is very rewarding"
Sarah completed her diploma in Beauty therapy in 2013. From there she worked in salons and spas in South Australia and Canada. “My mum owned a salon, so my sister and I always used to play in there. Fast forward 14 years and I have entered the beauty industry with a passion to make women see the beauty in them selves. I couldn’t imagine doing any other job. I have worked for Backstage Salon for a year and the girls have taught me so much already. Their knowledge and hard work ethic is inspiring.
Diploma qualified beauty therapist, Abbey started beauty in 2012 whilst still at school. "I've never pictured myself in any other career. I love the fun, creativity the job brings. Beauty therapy is always changing and evolving meaning I'm always learning something new and advancing my skills. Lash Lifts and Skin Health is my thing although I love making each person feel a million dollars after their pamper time with us."
In 2014 Courtney started her career in beauty therapy, completing her studies with high distinctions. “I always knew I wanted to do beauty from such a young age. I was five years old and already had a collection of nail polishes, everyone I saw got their nails painted even dad! Working with such a talented team is amazing, we are all so dedicated to providing only the best for our clients.
Meet Sally, she’s a qualified makeup artist with a huge passion for makeup. You’ll find her at the front of house ready to help you book an appointment or chat all about your makeup, skin and beauty needs! “I love the girls I work with, it’s such an amazing environment - we’re forever learning new tricks of the trade in a growing industry, it gives me so much drive and motivation and I love being apart of such a great team!”I have an amazing boss who has helped me with my studies, pushes my skills to the next level and I'm constantly learning every day!
Emma is our enthusiastic first year apprentice who has recently joined our team. her passion and bubbly personality has her eager to learn all things beauty. "I've always wanted to be a beauty therapist although I wasn't sure where to start, when the amazing opportunity arose to become a part of the backstage gamily I was thrilled and jumped straight on board! I am so excited to grow as a beauty therapist with the guidance of the girls around me who are so skilled. I love coming to a workplace that offers such a warm environment to learn and develop in".